Contents
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Can't find what you need? Ask the support team and we'll add it here.
Section 1
Overview
Cruisefor99p.com is a compliance-led fundraising platform. Members enter luxury cruise prize draws from 99p, and a fixed share of every entry goes to the UK charity attached to that draw.
This manual is written for everyone who touches the platform: members entering a draw, charity partners tracking their share, and the team running draws behind the scenes. Each section stands on its own, so you can jump straight to the part you need.
99p
Minimum entry price for a standard cruise draw
18+
Age-verified at registration, before any entry is accepted
Free route
A no-purchase entry method runs alongside every paid draw
Section 2
Roles
Everything on the platform is controlled by role. Your role decides which pages you can open, which records you can see, and which actions you can take.
Member
Signed-up entrant
Registers an account, verifies their age and identity, enters draws, and tracks entries and results from their dashboard.
Charity partner
Beneficiary organisation
Registers an account, verifies their age and identity, enters draws, and tracks entries and results from their dashboard.
Administrator
Platform team
Creates and schedules draws, manages member records, runs the draw itself, and publishes results and winner announcements.
Compliance officer
Oversight
Approves each draw before it opens, reviews age and identity checks, monitors free-entry records, and signs off the audit trail after every draw.
Section 3
Workflows
The member journey runs in five stages. Every stage writes to the audit log, so a draw can be reconstructed end to end at any point.
1
Register and verify
The member creates an account, confirms their email, and passes an age check. Accounts that fail verification cannot enter a draw.
2
Choose a draw
Open draws list the prize, the charity, the entry price, the closing date and the total entries available.
3
Enter
Entries are paid by card through Stripe, or submitted by post through the free entry route. Both are recorded in the same entry pool and carry equal odds.
Award the prize
4
Draw and verify
Entries close, the winner is selected by a verified random process, and
the compliance officer confirms the result before anything is published.
5
The winner is contacted directly, the result is published, and the charity donation for that draw is transferred and recorded.
Section 4
Compliance
Cruisefor99p.com operates as a prize competition under UK law and is a member organisation of the Chartered Institute of Fundraising. The rules below are not optional — a draw cannot open until all four are satisfied.
Free entry route
Every paid draw runs alongside a postal free entry route with identical odds. Free entries are logged in the same pool and counted in the same draw.
Age and identity
Entrants must be 18 or over and resident in the UK. Verification happens at registration and is re-checked before a prize is released.
Charity donations
Member data is processed under UK GDPR. Records are retained only for as long as the audit and prize-fulfilment process requires.
Data protection
Member data is processed under UK GDPR. Records are retained only for as long as the audit and prize-fulfilment process requires.
Section 5
Admin Tools
Administrators work from a single dashboard. Access is granted per tool, so a team member only sees what their job needs.
Draw manager
Create a draw, set the prize, charity, price, entry cap and closing date, then send it for compliance approval.
Entry pool
View paid and free entries side by side, run the selection, and export the full entry list for audit.
Member records
Search accounts, review verification status, and handle data or account-closure requests.
Donation reports
Generate per-draw and per-charity statements showing amounts raised and transferred.
Winner publishing
Confirm the verified winner, prepare the announcement, and publish results to the site.
Content and pages
Update draw copy, charity profiles, terms, and the pages in this manual.
Section 6
Frequently asked
Section 7
Support
Technical: support@cruisefor99p.com
Compliance: compliance@cruisefor99p.com
Charity onboarding: partnerships@cruisefor99p.com
Section 5
Admin tools
Administrators work from a single dashboard. Access is granted per tool, so a team member only sees what their job needs.
Donation reports
Generate per-draw and per-charity statements showing amounts raised and transferred.
Donation reports
Generate per-draw and per-charity statements showing amounts raised and transferred.
Donation reports
Generate per-draw and per-charity statements showing amounts raised and transferred.
Donation reports
Generate per-draw and per-charity statements showing amounts raised and transferred.
Winner publishing
Confirm the verified winner, prepare the announcement, and publish results to the site.
Member records
Search accounts, review verification status, and handle data or account-closure requests.
Draw manager
Create a draw, set the prize, charity, price, entry cap and closing date, then send it for compliance approval.
Section 5
Admin tools
Administrators work from a single dashboard. Access is granted per tool, so a team member only sees what their job needs.
Entry pool
View paid and free entries side by side, run the selection, and export the full entry list for audit.
Donation reports
Generate per-draw and per-charity statements showing amounts raised and transferred.
Content and pages
Update draw copy, charity profiles, terms, and the pages in this manual.